Terms of Service
Last Updated: April 21, 2025
Introduction
Welcome to Santa Clarita Water Damage Restoration Pros. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms.
Please read these Terms carefully. If you do not agree with these Terms, please do not access the site or use our services.
Services
Santa Clarita Water Damage Restoration Pros provides water damage restoration services, including water extraction, structural drying, mold remediation, damage assessment, restoration and repairs, and sewage cleanup.
We reserve the right to refuse service to anyone for any reason at any time.
Estimates and Pricing
We provide free estimates for our services. However, the final price may vary based on the actual scope of work required, which may only be fully determined once work has begun.
Any estimate provided is valid for 30 days from the date of issuance, unless otherwise specified.
Payment Terms
Payment terms will be specified in your service agreement. In general, we may require a deposit before beginning work, with the balance due upon completion of services.
We accept various payment methods, including credit cards, checks, and electronic payments. Late payments may be subject to additional fees.
Insurance Claims
We work with insurance companies to process claims for covered water damage. However, you remain responsible for payment of our services regardless of the outcome of any insurance claim.
We may assist with documentation for insurance purposes, but we cannot guarantee coverage or reimbursement from your insurance provider.
Warranties and Guarantees
We provide a satisfaction guarantee on our services. If you are not satisfied with our work, please contact us within 7 days of service completion, and we will address your concerns.
Specific warranties on repairs or restoration work will be detailed in your service agreement.
Access to Property
You agree to provide us with reasonable access to your property to perform the agreed-upon services. This may include access to water, electricity, and other utilities necessary for our work.
Limitation of Liability
To the maximum extent permitted by law, Santa Clarita Water Damage Restoration Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
Our total liability for all claims related to our services shall not exceed the total amount paid by you for the services in question.
Indemnification
You agree to indemnify, defend, and hold harmless Santa Clarita Water Damage Restoration Pros and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of our services.
Website Use
Our website is provided "as is" and "as available" without any warranties, expressed or implied. We do not guarantee that our website will be uninterrupted, timely, secure, or error-free.
You may not use our website in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use and enjoyment of our website.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Santa Clarita Water Damage Restoration Pros and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or our services shall be resolved exclusively in the courts located in Los Angeles County, California.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date.
Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us:
- By phone: (661) 495-2488
- By email: info@scvwaterdamagerestoration.com