Privacy Policy
Last Updated: April 21, 2025
Introduction
Santa Clarita Water Damage Restoration Pros ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website
- Request a quote or estimate
- Contact us by phone, email, or other means
- Subscribe to our newsletter
- Respond to surveys or marketing communications
The personal information we collect may include:
- Name, email address, phone number, and address
- Information about your property and water damage situation
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages you visit
- Time and date of your visit
- Time spent on pages
- Referring website addresses
We use this information to analyze trends, administer the site, track user movements around the site, and gather demographic information about our user base as a whole.
Use of Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
How We Use Your Information
We may use the information we collect from you for various purposes, including to:
- Provide, maintain, and improve our services
- Process and respond to your inquiries and service requests
- Send you technical notices, updates, security alerts, and support messages
- Communicate with you about products, services, offers, and events
- Provide news and information we think will be of interest to you
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience on our website
Disclosure of Your Information
We may share your personal information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our customers or others.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By phone: (661) 495-2488
- By email: info@scvwaterdamagerestoration.com